Fast, flexible ghost kitchen deliveries

Automate dispatches, track couriers in real time, and allow customers to leave instant feedback on their delivery experience.

Support hybrid deliveries with in-house drivers or third-party services

The last several years have seen a significant increase in ghost kitchens thanks to the rise in delivery-only restaurants. More people than ever are choosing to order food through an e-commerce site, then have it delivered to their door. Luckily, offering fast, local deliveries to your hungry customers is easy with Shipday. Our local delivery software allows you to automatically dispatch orders and track drivers in real time. You can use your own delivery drivers or leverage a third-party delivery service like DoorDash and Uber—all from one unified platform (only available in the US now)

 

Integrate with your existing online ordering system

Shipday easily integrates with your online ordering software so you can view, manage, organize, and track all of your orders in one place.

 

How Shipday helps ghost kitchens

 

Quickly dispatch drivers, with no manual effort.

Monitor the live location of your drivers at all times, and easily communicate necessary changes.

Use your own delivery drivers or tap into a third-party delivery service

Keep everyone connected with our driver app

Your drivers will have everything they need to complete a successful delivery, all from their phone. Shipday’s driver app gives your drivers the ability to:

  • Accept dispatches

  • Plan their route via Google Maps

  • Communicate with customers via text or phone

  • Update order status

  • Record proof of delivery with photos or signatures

Delight customers with live tracking

When a customer places their order, they want to know exactly when they will receive it. Our live tracking feature offers them that certainty and confidence.

Shipday will send your customers a live delivery tracking link via text message. This link will show them an up-to-the-minute ETA as well as the live location of their driver once the delivery is on the way. It doesn’t get more transparent than that.

Streamline operations with our dispatch app

Our dispatch app for businesses gives you all the control panel functionalities you need to run your delivery service in a user-friendly smartphone or tablet setup. 

In the app, you can:

  • Add drivers

  • Manage orders

  • Dispatch deliveries

  • Track real-time locations

Benefits of local delivery software for Benefits of delivery software for ghost kitchens

You need to spend your time creating new menu items, perfecting your plating, and attracting new customers—not worrying about delivery logistics. Luckily, local delivery software can help you save time by giving you a flexible way to support deliveries, using either your in-house drivers or a third-party delivery service. 

Local delivery software from Shipday helps ghost kitchens get their food to customers easily within minutes of their purchase. Small businesses can benefit from: 

  • Orders being populated directly from an existing e-commerce site

  • Flexibility for on-demand order input

  • Easy-to-use dashboard for delivery dispatch as well as mobile apps for drivers and businesses

  • Optimized route planning for the fastest delivery times possible

  • Drivers who you know and trust

  • Progress tracking and reporting

For more tips on starting and running your ghost kitchen, read our top lessons learned from successful ghost kitchens.