Download the “Shipday Drive” App

Step 1 (Driver Set up):

• Add drivers from the driver tab by clicking on + New Driver

• Add driver name, email and mobile phone number on the new driver form.

• The newly added driver will get a temporary password via text and email

• When you create a dispatch account , you are automatically added as driver for test purposes.

  
  

Step 2 (Driver sign in):

• Sign in on the Shipday Driver App with the driver email and the temporary password you received via SMS and Email.

• After you are logged in, tap on “GO ONLINE”

• Your location will be visible on the dispatch dashboard now. Check the Maps.

• At this point, driver is ready to accept orders from the dispatcher

Step 3 (Enter your first order):

• Go to the Orders tab on dispatch dashboard

• Click on +New Order button on upper right corner

• An oder entry form will appear. Fill out the form with order details and Save

• The order will appear on dispatch tab and also order tab under current orders

Step 4 (Dispatch an order):

• You can Assign an order to a active driver from the new order section of the Dispatch page

• You can also assign a driver from the Orders tab by clicking Unassigned status button

• Once you assign an order to a driver, driver will get a notification on the app and can accept the order

Step 5 (Completing order on the App):

• Once you accept an order on the app, you can change the status of the order by tapping the order box

  • Our order status goes from Started > Picked Up > On the way > Delivered

• You can also see the order details, navigate to locations and call customers easily from the App.

• Check out the App settings to enable proof of delivery and other options

Final Tips:

• Check out your dispatch account settings. If you delivering from same place, choose business type “Delivery Only”.

• 
  

Good Luck and let us know if you have any questions at info[@]shipday.com